STANDARD DELIVERY 2 DAYS | NEXY DAY DELIVERY AVAILABLE IN IRELAND | WE SHIP INTERNATIONALLY
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    Returns

    Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Several types of goods are exempt from being returned. Perishable goods such as magazines cannot be returned. We also do not accept products that are intimate or sanitary goods.

    Additional non-returnable items:

    Gift cards

    Some health and personal care items including the maternity pads and disposable underwear.

    To complete your return, we require a receipt or proof of purchase.

     Please do not send your purchase back to the manufacturer.

     Refunds 

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds 

    If you haven’t received a refund yet, first check your bank account again.

    Then contact your credit card company, it may take some time before your refund is officially posted.

    Next contact your bank. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us at hello@thestorkbox.ie.

    Sale items 

    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Gifts

    We do not offer refunds on our gift boxes unless the items are faulty.

    Shipping

    To return your product, you should mail your product to: The Boathouse, Bishops Street   Dublin  IE D08 HO1F

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.